Experience

  • Hard-working professional with experience in consultative sales, customer loyalty and contract negotiation & management. Frequently praised as proactive by peers, I can be relied upon to help and bring positive energy to your company as we achieve company's desired goals. Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals

  • July ‘20 - Present | Kash Club Apparel | Owner

    • Analyzed market trends, customer requirements and competitive strategy to identify opportunities for increasing customer and business value.

    • Implemented effective advertising campaigns on social media platforms such as Instagram, Facebook, Twitter.

    • Created a budget to manage costs associated with production and distribution of apparel items.

    • Sourced fabrics from reliable suppliers based on cost effectiveness and quality assurance.

    • Established relationships with vendors to secure high-quality materials at competitive prices.

    Oct ‘24 - Present | Hibbett Sports | Assistant Manager

    • Reviewed completed work to verify consistency, quality, and conformance.

    • Resolved customer inquiries and complaints requiring management-level escalation.

    • Recruited and trained new employees to meet job requirements.

    • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.

    • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.

    • Developed promotional strategies to increase sales volume.

    Oct ‘23 - Aug ‘24 | GKN Aerospace | Assembler

    • Assisted in the installation of new or modified equipment as required by customer specifications.

    • Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.

    • Conducted setup and operation of manual and automated assembly processes.

    • Used hand tools and power tools to complete assembly tasks effectively and efficiently.

    • Assist in training new employees on proper safety procedures while operating machinery.

    • Collaborate with team members to optimize workflow processes within the department.

    • Achieved top position in productivity and efficiency over several consecutive weeks.

    Oct. ‘21 - Aug ‘23 | Walmart | Digital Shopper & Cashier

    • Handled transactions including purchase, return, exchange to maintain client satisfaction.

    • Built and maintained strategic partnerships with third-party vendors to facilitate efficient product delivery.

    • Counted and balanced cashier drawers.

    • Maintained current knowledge of store promotions to highlight sales to customers.

    • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.

    May ‘22 - Aug. ‘22 | Vivint (Internship) | Door Salesman

    • Answered questions about product features and benefits

    • Delivered merchandise and collected payment

    • Persuaded customers to purchase merchandise and services

    • Developed prospect lists

    • Explained products and services and prices and demonstrated use of products

    • Analyzed customer feedback to locate areas of improvement

    • Recorded meeting notes and captured essential details.

  • Bachelor of Arts (B.A.) in Communications

    Jacksonville State University

    • Proven Leader

    • Active Listener

    • Creative

    • Analytical Thinker

    • Collaborative

    • Writing and verbal communication

    • Digital Marketing

    • Management Skills

    • Social media marketing via Hootsuite

    • Hootsuite Platform Certification